Privacy Policy
Last updated: December 2024
1. Introduction
Adjunct (Pty) Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal research platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for an account
- Subscribe to our services
- Contact us for support
- Sign up for our newsletter
2.2 Usage Data
We automatically collect certain information about your device and usage of our services, including queries submitted, features used, and session duration.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and offer support
- Improve our services and develop new features
4. Data Security
We implement industry-standard security measures including encryption (both in transit and at rest) to protect your data. Our infrastructure is hosted on Amazon Web Services' trusted platform.
5. Data Training Policy
Adjunct does not use any user data to train AI models or improve our products. Your queries, documents, and research remain private and are not used for model training purposes.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time.
7. Third-Party Services
We may employ third-party companies and services to facilitate our services. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Your Rights
Under POPIA (Protection of Personal Information Act), you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@adjunct.co.za
Address: Cape Town, South Africa
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.